Your trusted commercial kitchen maintenance specialists
Unexpected faults or appliance breakdowns can spell disaster for a commercial kitchen. It’s not just the cost of repairs or replacements you’ll need to worry about – it’s the potential for a prolonged disruption to your business, too. And that’s why you need a regular commercial kitchen maintenance service.
Here at DCE, we’ve delivered reliable and cost-effective commercial kitchen maintenance for a wide range of businesses and organisations, from restaurants and hotels to schools and colleges. Our highly experienced technicians are fully accredited and capable of servicing a full range of commercial kitchen equipment, including ovens, refrigeration units, warewashing systems and more.
Don’t wait until disaster strikes. With a regular commercial kitchen maintenance service from DCE, you can be confident that all your appliances will stay in top working condition for years to come.
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Full planned preventative maintenance (PPM) programme
Keeping your commercial kitchen running smoothly is no simple task. You’re reliant on all your equipment staying in top working order if you want to avoid costly disruptions.
But with a wide range of kitchen appliances that see intensive daily usage, wear and tear is impossible to avoid. Over time, minor issues can become major problems, leading to substantial unforeseen costs – or even damage to your reputation.
To avoid this nightmare scenario, you need a consistent, reliable and comprehensive kitchen maintenance service. At DCE, we offer a full planned preventative maintenance (PPM) programme designed to help you deliver to your own high standards with minimal downtime. We can provide regular, scheduled servicing for all your key appliances, with a frequency and time frame adapted to the specific needs of your business.
Additionally, all our work comes with full, documented reports to show you’re fully compliant with key health and safety standards. You can rely on us to keep all your kitchen equipment in optimal condition while you focus on what matters most for your business.
Reactive repair and replacement service
Preventative maintenance is essential to keep your commercial kitchen running smoothly without the nasty surprise of appliances suddenly failing. Nevertheless, in the demanding environment of a commercial kitchen, the risk of equipment failure can never be wholly removed.
That’s why you need a highly responsive call-out service ready and waiting to tackle those unforeseen issues with minimal impact on your service.
At DCE, we’re committed to providing a same- or next-day call out service across the North West region for those emergency repairs or replacements.
We understand just how important it is to minimise any disruption to your business, and thanks to our 400 sq.ft. showroom, we have many key appliances and relevant parts on hand to supply in emergencies. There’s no need to worry about long lead times or delivery delays – DCE will have you up and running in no time.
Trusted partners for top brands
We understand that efficiency and reliability are essential features of your commercial kitchen equipment. That means you want to work with the UK’s top kitchen equipment brands – and when it comes to commercial kitchen maintenance, you want a provider with direct and in-depth experience of your specific appliances.
DCE are trusted partners of a number of nationally recognised catering equipment manufacturers, including Falcon, Hobart, Williams and Victor. With our extensive knowledge of these providers’ appliances, we can provide the kind of in-depth maintenance service you need. And if you do require replacement parts or even a new appliance, we can deliver and install them with minimal delays.
Discount on multiple services
Working with multiple service providers can lead to substantial challenges, from managing conflicting schedules to navigating unexpected delays.
Why not choose DCE for all your commercial kitchen needs and avoid the hassle?
And it won’t just be a smoother and more efficient process – it’ll be cheaper, too! At DCE, we can offer a discount if you hire us for multiple different services.
Fully accredited and experienced technicians
A top-quality commercial kitchen maintenance service should provide you with peace of mind. You should be able to forget about equipment issues and focus on what’s most important – delivering a top quality service.
But this means you want to be confident that the kitchen maintenance service you use can provide a trustworthy service that meets the high standards you expect.
At DCE, our team of technicians are all highly experienced and hold extensive accreditations from recognised bodies, including Gas Safe, NICEIC and REFCOM. Rest assured your catering equipment is in the best of hands.
Our commercial kitchen maintenance process
Initial enquiry. Once you get in touch, one of our experts will discuss your maintenance needs and get an understanding of any challenges you may be facing.
Scheduling our visit. We’ll schedule our initial maintenance visit at a time that suits your needs, minimising any disruption to your service.
Full maintenance service. Our highly trained engineer will visit your premises and deliver a thorough servicing of your kitchen equipment, performing any necessary adjustments and replacing parts on the spot where possible.
Reporting and remedial work. We provide detailed reports of all work carried out within 72 hours, as well as scheduling any necessary remedial work as soon as possible.
Scheduling your next service. If you want an ongoing service, we can schedule a reminder for your next service. Our team will then call you six weeks in advance to arrange our next visit.
Commercial kitchen installation case study
Frequently asked questions
Why is regular commercial kitchen maintenance important?
Regular commercial kitchen maintenance is more than just a sensible choice – it’s a necessity for keeping your food business running smoothly. By prioritising maintenance, you can protect the substantial investment that your commercial kitchen equipment represents. It helps minimise the risk of costly equipment failures, ensures the safety of your staff and customers, and helps you stay compliant with health and safety regulations.
Think of it this way: well-maintained equipment functions as it should, allowing you to consistently produce high-quality food while reducing your environmental impact through lower energy consumption. This translates into satisfied customers, a strong reputation, and protection of your bottom line. Proactive maintenance also means catching potential issues early, preventing major breakdowns that can lead to lost revenue and unexpected repair bills.
Ultimately, investing in regular commercial kitchen maintenance is an investment in the heart of your business.
How can I tell if my commercial kitchen equipment needs maintenance?
Being attentive to the condition of your commercial kitchen equipment is crucial for the smooth operation, safety, and longevity of your business. If you find yourself being blindsided by unexpected faults with your appliances, this can result in significant costs while also having an impact on customer satisfaction – you may even find yourself falling foul of regulatory issues.
Thankfully, there are various signs that may indicate your equipment needs maintenance, and it’s important to address these promptly to avoid costly breakdowns and potential hazards. You should watch out for:
- Unusual noises. We all dread the moment our equipment starts to make a surprising new sound – and for good reason. Any new or strange sounds like grinding, squeaking, or rattling could indicate worn-out parts, loose components, or some other developing issue.
- Performance changes. Is your oven taking longer to cook food? Are temperatures fluctuating in your freezer? Inconsistencies in performance may signal failing components.
- Leaks. It probably goes without saying that water or gas leaking from your equipment is a sure sign that something is amiss. If you notice a leak, you’ll need the attention of a maintenance engineer as soon as possible.
- Increased utility bills. A sudden spike in energy or water consumption could mean your kitchen equipment is working harder than necessary. This could be due to wear and tear or the need for a thorough cleaning.
- Visible signs of wear. Dents, cracks, loose seals, or faulty displays all indicate that components may be reaching the end of their lifespan or that there is an underlying issue that needs attention.
Keeping an eye out for any or all of these warning signs is an important part of ensuring your kitchen runs smoothly. However, waiting for problems to arise isn’t the best approach. Instead, opting for regular preventative maintenance means your kitchen stays safer, runs more efficiently, and avoids unexpected breakdowns.
Scheduled inspections by qualified technicians can uncover hidden issues and allow for proactive solutions. This proactive approach is a worthwhile investment: it minimises disruption to your business, saves you money on surprise repairs, and keeps your kitchen running smoothly and reliably.
How often should I have my commercial kitchen equipment serviced?
Scheduling regular maintenance for your commercial kitchen equipment is essential for preventing breakdowns, maximising lifespan, and ensuring compliance with regulations. But how often should this servicing take place? After all, what’s “regular” in one context is “occasional” in another.
Unfortunately, there’s no one-size-fits-all answer to how often you’ll need your commercial kitchen equipment servicing. The ideal service frequency depends on the type of equipment, as well as its age and how much it is used.
What is most essential is that any maintenance or servicing for your commercial kitchen equipment is scheduled consistently and at a frequency that meets your specific needs as well as meeting regulatory requirements (for instance, gas appliances must be serviced every 12 months by law). The best way to do this is to work with a specialist commercial kitchen maintenance company such as DCE.
We can advise you on the appropriate schedule for your maintenance service, and our electronic management system (EMS) can trigger automated reminders to ensure your service is booked in advance to suit your schedule. This consistent and regular approach to servicing your commercial kitchen equipment can avoid any unexpected issues from cropping up.
What does a typical commercial kitchen maintenance service include?
A typical commercial kitchen maintenance service from us includes an in-depth testing of your commercial kitchen equipment, ensuring everything is operating safely and efficiently. We tackle any necessary repairs and thoroughly clean all components, helping to prevent breakdowns, optimise performance, and extend the lifespan of your valuable equipment. Our experienced engineers are experts in servicing all major commercial kitchen brands and follow manufacturer guidelines to keep your kitchen running smoothly.
Can I perform some commercial kitchen maintenance tasks myself?
Yes, there are some minor maintenance tasks you’ll want to tackle yourself. For instance, things like daily spot cleaning or visual inspections for any obvious faults should ideally be part of your daily kitchen maintenance routine. These simple tasks go a long way in preserving hygiene, keeping appliances working properly, and potentially catching issues early.
However, anything involving gas, electrical components, complex repairs, or deep cleaning of heavy-duty equipment is best left to qualified technicians. They possess the expertise, tools, and knowledge of safety regulations to ensure the job is done correctly. Regular professional maintenance offers preventative care that extends the lifespan of your equipment and keeps your kitchen compliant. Ultimately, it’s an investment in peace of mind and the smooth operation of your business.
So, while it’s essential that you take care to protect and preserve your equipment as best you can, if there’s any doubt you should consult a professional.
How much does commercial kitchen maintenance cost?
Determining the cost of commercial kitchen maintenance isn’t a straightforward task, and unfortunately there’s no single set answer that applies to every circumstance. The cost of commercial kitchen maintenance depends on several factors, including the size of your kitchen, the complexity and type of equipment you have, how often you choose to have it serviced, and the specific services offered by your chosen provider.
While budgeting for a regular commercial kitchen maintenance service may take some forward planning, it is highly likely to save you money in the long run. The costs of a regular service will inevitably fall far short of the impact of having to repair or replace some essential piece of equipment – especially if an unexpected breakdown results in an interruption to your business.
In order to get a clear sense of the specific cost of commercial kitchen maintenance for your business, your best choice is to consult an experienced provider. If you’re looking to get a quote for a commercial kitchen maintenance service, get in touch with DCE today and speak to a member of our friendly and highly experienced team.
Do you provide emergency repair services for commercial kitchens?
Yes, at DCE we don’t just provide regular maintenance services for commercial kitchens, we also offer a reactive repair and replacement service that can tackle your unexpected equipment issues. We also hold an extensive stock of spare parts and replacement appliances, including an extensive van stock of manufacturer-specific parts for Falcon, Williams and other top manufacturers. As a result, we can usually provide same- or next-day repairs or replacements to minimise any disruption to your business.
How do I choose a commercial kitchen maintenance provider?
Finding the right commercial kitchen maintenance provider is essential if you want to avoid the headaches of broken appliances and service disruptions. The right company will protect your investment, minimise disruptions, and give you peace of mind.
When looking for a commercial kitchen maintenance provider, you’ll want to focus on:
- Experience. It’s essential that the company you work with has an established track record of commercial kitchen maintenance and employs experienced technicians who can tackle all your maintenance needs.
- Reputation. Your chosen provider should have a strong reputation for delivering quality work. Check their website for testimonials from satisfied customers.
- Accreditations. It’s essential that any kitchen maintenance is performed by qualified technicians who are fully trained to the relevant standards. This ensures you can stay compliant with key regulations.
- Partnerships. If your chosen provider is partnered with key manufacturers, you’ll be able to have confidence they can deliver expert service – and provide repairs or replacements as and when required.
By looking for these four key indicators, you’ll be able to choose a commercial kitchen maintenance provider that can deliver consistent and reliable service, giving you the peace of mind you need.