Refrigeration and Coldrooms

Refrigeration & Coldroom Installation and Maintenance Services

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Trusted Dealers for Williams Refrigeration

Refrigeration Equipment Supply and Installation

cold room installation

Refrigeration and Coldroom Servicing and Maintenance

dce approved engineers

Reactive Repairs for Coldrooms and Refrigeration Units

Williams LJ1SA

Fully Accredited and Experienced Technicians

Frequently Asked Questions

Can you supply and install other catering equipment?

Yes, at DCE we supply and install a full range of catering equipment suited to every need. In addition to refrigeration and coldroom solutions, we also supply:

  • Cooking equipment including convection ovens, gas burners, fryers and grills.
  • Warewashers including front-loading, hood-type and two-level washers.
  • Hot holding equipment including cupboards, display units and bains maries.
  • Commercial food prep equipment including slicers, mixers and blenders

Our comprehensive selection ensures we can equip your commercial kitchen with everything necessary for efficient and successful food preparation, service, and cleanup.

How long will it take to repair my refrigeration unit or coldroom equipment?

The time it takes to repair your refrigeration unit or coldroom equipment will depend on several factors, including the complexity of the issue and any parts that might need replacing. However, our goal is always to get your equipment back up and running as quickly as possible.

We understand that downtime can be costly and disruptive to your business, so we prioritise prompt and efficient repairs. We keep a comprehensive range of Williams Refrigeration parts in stock, which often allows us to complete repairs on the same day or within a short timeframe.

Our team of experienced technicians will diagnose the problem swiftly and provide you with a clear timeline for the repair, keeping you informed throughout the process. Rest assured, we are committed to minimising any disruption to your operations and ensuring that your equipment is repaired promptly and effectively.

How can I prevent my refrigerated equipment from breaking down?

The lifespan and reliability of your refrigeration and coldroom equipment are essential to the smooth running of your business – but it requires care and attention to operate at its best. Here are some tips to help you prevent your refrigerated equipment from breaking down prematurely:

  • Proper installation. Ensure your equipment is installed correctly by qualified technicians, following manufacturer guidelines for ventilation and placement.
  • Regular cleaning. Keep the interior and exterior of your units clean, paying special attention to condenser coils, door gaskets, and fan blades.
  • Temperature monitoring. Regularly check and record temperatures to ensure they remain within safe ranges.
  • Employee training. Train your staff on proper usage and maintenance procedures, such as not overloading units, keeping doors closed, and reporting any issues promptly.

By taking these steps, you can significantly extend the life of your equipment and avoid costly breakdowns. Remember, investing in regular maintenance is a small price to pay compared to the potential losses and disruptions caused by equipment failure.

In addition to these preventive measures, establishing a routine preventative maintenance plan with a qualified technician is essential. Regular inspections and servicing can identify and address potential problems before they escalate into major breakdowns, ensuring your equipment runs smoothly and efficiently for years to come. Get in touch with DCE to arrange a comprehensive PPM for your catering equipment.

What are some signs that my refrigeration or coldroom equipment may need repairs?

While regular maintenance is key to preventing major breakdowns, there are some warning signs you should be aware of that may indicate your refrigeration or coldroom equipment needs more immediate attention:

  • Inconsistent temperatures
  • Excessive frost or ice build-up
  • Unusual noises
  • Water leaks or puddles
  • Warm air inside the unit
  • Increased energy bills

If you notice any of these signs, it’s important to contact a qualified technician as soon as possible. Addressing these issues promptly can prevent further damage and potentially costly repairs down the line.

Here at DCE, we pride ourselves on delivering an efficient, effective and reliable PPM service that keeps your refrigeration equipment in top condition. With regular servicing from our expert technicians, you’ll have peace of mind that your refrigerated equipment is properly protected.

However, should you encounter a sudden breakdown, no need to worry – we also offer a reactive repairs service to get you back in business as soon as possible.

Does DCE provide commercial kitchen design services?

While we’re happy to offer guidance on the placement of your new kitchen equipment to help you comply with relevant regulations, we don’t offer a complete kitchen design service.

 

 

Does your refrigeration and coldroom equipment come with warranties?

All the Williams Refrigeration equipment we supply comes with a comprehensive manufacturer’s warranty, safeguarding you against unexpected malfunctions or faulty components. Beyond this initial warranty coverage, we can also offer ongoing maintenance services to protect your investment from unexpected disruptions.

Our proactive approach safeguards your operations against costly equipment failures, ensuring your refrigeration units continue performing at their peak efficiency throughout their entire lifespan.